Processing Time: 13 - 15 business days
Shipping Time: 2 - 3 business days
So in total takes 15 - 18 business days recieved
We don't process or ship orders on weekends and holidays

• Once your order goes through, you will receive an order confirmation email within 24 hours.
• Once your order is shipped out, you will receive a second email about the tracking number.
• Please allow 24 hours for the tracking information to show.

We usually use UPS, sometimes DHL or FedEx. (Shipping fee: $0)
If you prefer anyone of them, please make a comment when placing your order.
We do NOT have overnight shipping.

Additional information:
Custom Duties:
We are NOT responsible for any import duties, customs or local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend contacting your country's customs office or tax agent for.
Package Lost:
If your package is lost, please contact your local delivery company first. Still no answer, you can email us back. We will let the UPS open an investigation on your package. This process may take 2 weeks. After the investigation, we will deal with your issue, so sorry if happened.

We totally understand that choosing the right hair extensions is a bit difficult through computer.
We offer FREE exchange and return for the items that have not been worn or tampered with.

• Email service@vpfashion.com within 48 hours after receiving your package to make application of exchange. Overdue, this item is not available. We will reply your email within 24 hours.
• Please email us with pictures of the goods for reference.
• Before shipping back, please email us first for the shipping back address. We have every right to refuse for the package if you send it back without our permission.
• We can offer FREE exchange for the items that have not been worn or tampered with. But the customers need to pay the shipping fee sending the item back to us. After received the tracking number, we will ship the exchanged item for free.
• For any price differences of the exchanged items, we will charge you extra or credit the overcharged.

• Email service@vpfashion.com within 48 hours to make application of return. Overdue, this item is not available. We will reply your email within 24 hours.
• Please email us with pictures of the goods for reference.
• Before return, please contact us first. Or we are not responsible for any losses without our permission.
• We can offer FREE return for the items that have not been worn or tampered with. There won’t be any restocking fee charged. But for the refund, 20$ shipping fee for your order we ship to you at the beginning will be deducted from your payment.

We can cancel the order for you free of charge if you can contact us in time after your purchase.
If your order has been shipped out when you want to cancel your order, the shipping fee will be deducted from your refund.